Terms of service

Welcome to DockGuard. By accessing or using our website (dockguardaus.com) or placing an order with us, you agree to be bound by these Terms of Service. Please read them carefully.

About Us

DockGuard (ABN 15 317 683 804) is an Australian business selling premium marine dock protection products. These terms are governed by the laws of Western Australia, Australia.

Placing an Order

By placing an order with DockGuard, you confirm that:

  • You are at least 18 years of age
  • The information you provide is accurate and complete
  • You are authorised to use the payment method provided

We reserve the right to refuse or cancel any order at our discretion, including where products are listed at an incorrect price due to a typographical or system error. In such cases, you will be notified and provided with a full refund.

Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. International customers are responsible for any import duties, taxes, or customs fees applicable in their country. Prices are subject to change without notice.

Pre-Orders

From time to time, DockGuard may offer products for pre-order prior to availability. By placing a pre-order, you authorise payment to be charged at the time of purchase. Estimated shipping dates are provided in good faith but are subject to change. If significant delays occur, we will notify you and offer the option to cancel for a full refund.

Product Information

We make every effort to accurately display our products, including colours, dimensions, and descriptions. However, slight variations may occur due to screen display differences or manufacturing tolerances. If you receive a product that significantly differs from its description, please contact us atย tom@dockguardaus.com.

Intellectual Property

All content on dockguardaus.com โ€” including text, images, logos, and product designs โ€” is the property of DockGuard and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use our content without prior written permission.

Limitation of Liability

To the extent permitted by law, DockGuard's liability for any claim arising from the use of our products or website is limited to the purchase price of the relevant product. We are not liable for any indirect, incidental, or consequential damages.

Nothing in these Terms limits your rights under the Australian Consumer Law.

User Conduct

When using our website, you agree not to:

  • Engage in any unlawful activity
  • Attempt to gain unauthorised access to our systems
  • Submit false or misleading information
  • Use our website in any way that may damage or disrupt its operation

Third-Party Links

Our website may contain links to third-party websites. DockGuard is not responsible for the content, privacy practices, or accuracy of any third-party sites.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page. Continued use of our website following any changes constitutes your acceptance of the revised terms.

Governing Law

These Terms are governed by the laws of Western Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.

Contact Us

For any questions regarding these Terms of Service, please contact us at:

DockGuard
Email:ย tom@dockguardaus.com
Website: dockguardaus.com
ABN: 15 317 683 804